What types of information do we collect?
We only collect personal information voluntarily submitted to us by visitors or users. This information may be submitted as a result of purchasing goods or services, completing a community registration procedure in order to access message boards or on-line services, or to take part in surveys, product registrations or newsletters. The information collected may include your name, e-mail address, home address or phone number, as well as a user name and password chosen by the user. We may also maintain a record of user specific preference settings for on-line services the user has registered for.
Visitors purchasing goods or services will also be required to submit information needed to complete the payment transactions. This information includes the credit card number, expiration date and billing address. Credit card data is not stored by SmiteWorks USA, LLC, but is required for the duration of the billing transaction.
We will record non-personal product activation data for purposes of controlling abuse and preventing unlawful use of the products for which this data has been created.
How do we use the collected information?
The personal information provided by the users is used to deliver the requested service for which the user submitted the information: fulfilling the order and delivering the product; delivering the service or operation; identifying the user or providing information as part of a customer service request; or delivering information about products, product updates or event, offer or promotion information requested by the user. Information collected for any purchases of licensed products is also shared with the Licensee of that product as part of our Royalty and Licensing agreement, as part of standard business practice and reporting.
The collected information can also be used in aggregate form to collect statistical information for internal marketing, profiling and demographic purposes. SmiteWorks may use data collected in aggregate for public, informational posts on gaming trends and to aid our business partners, who we have licensed products from.
Who is collecting the information?
All information is collected by SmiteWorks USA, LLC, unless specified otherwise. If/when a service is provided in co-operation with a third party, we try to make sure all parties observe good practices for privacy regarding personal information, and only share the information that is necessary for the delivery or realization of the service provided.
How do we secure personal information?
Access to all personal information is strictly controlled using industry standard authentication methods. Any sensitive information such as credit card information is transferred using SSL (secure sockets layer) encryption.
What do I do if I have a question or complaint?
If at any time you have questions about the personal information collected or wish to correct or request that we delete such information, please contact us (by e-mail) at firstname.lastname@example.org or (by postal mail) at SmiteWorks USA, LLC, 7703 Hall Farm Drive, Louisville, KY 40291